Security Policy
1. Introduction
At Max Saver, we take the security of our customers’ personal information and online shopping experience seriously.
We are committed to using appropriate technical and organisational measures to help protect personal information against unauthorised access, accidental loss, misuse, alteration and disclosure.
This Security Policy explains our approach to website security, payment protection, customer information and safe online shopping.
Max Saver is operated by R Malik, a sole trader based in Bradford, United Kingdom.
Our website: https://maxsaver.co.uk
This Security Policy should be read alongside our Privacy Policy and Cookie Policy.
2. Secure Website Connections and Encryption
At Max Saver, we aim to provide a secure browsing and shopping experience for our customers.
HTTPS and SSL/TLS Encryption
Our website, https://maxsaver.co.uk, uses HTTPS to help protect information transmitted between your browser and our website.
HTTPS uses SSL/TLS encryption to reduce the risk of unauthorised parties intercepting information during transmission.
Secure Checkout
Our Woo Commerce checkout is designed to operate over an encrypted HTTPS connection, helping protect personal information submitted during the ordering process.
Checking Your Connection
When shopping on our website, we recommend that you:
Check that the website address begins with
https://.Verify that your browser indicates a secure connection.
Avoid entering sensitive information when using untrusted public Wi-Fi networks.
Keep your browser and device software updated.
Important Information
Although encryption helps protect information during transmission, no website or internet connection can be guaranteed to be completely secure.
We aim to maintain appropriate security measures and review them as our website and services develop.
3. Secure Payments and Customer Protection
At Max Saver, we aim to provide customers with a safe and reliable online payment experience.
Secure Payment Processing
Our website uses PayPal to facilitate online payments.
When you make a payment, the information required to authorise and process your transaction is handled by PayPal in accordance with its security procedures and privacy policies.
Protection of Payment Information
Max Saver does not intentionally collect or store customers’ full payment card numbers or card security codes (CVV) on its website.
We may retain payment-related information such as transaction references, payment status, order totals and refund records for order administration, customer support and accounting purposes.
Payment Verification and Fraud Prevention
Payments may be subject to security checks carried out by PayPal or other applicable payment service providers.
Where necessary, we may review orders for unusual or potentially fraudulent activity to help protect our customers and business.
Customer Payment Safety
For your protection, we recommend that you:
Use only the official Max Saver website: https://maxsaver.co.uk.
Never share your PayPal password or payment security codes with anyone.
Avoid making payments through unexpected links received by email or text message.
Contact us if you receive a suspicious payment request claiming to be from Max Saver.
Payment Security Limitations
While we take reasonable precautions to support secure payments, no online payment system can guarantee absolute protection against every security risk.
4. Protecting Customer Personal Information
At Max Saver, we recognise the importance of protecting the personal information customers provide when using our website.
We aim to maintain appropriate security measures to reduce the risk of unauthorised access, loss, misuse or disclosure of personal information.
Customer Information
Personal information that may require protection includes:
Customer names and contact details.
Billing and delivery addresses.
Order details and purchase history.
Customer account information.
Information submitted through contact forms.
Newsletter subscription details.
Access to Personal Information
We aim to restrict access to customer information to authorised individuals and service providers who require it for legitimate business purposes.
Secure Storage and Handling
We take reasonable steps to protect personal information stored or processed through our WordPress and Woo Commerce website and associated service providers.
Third-Party Service Providers
We use third-party services, including PayPal and Brevo, for certain business operations.
Where these providers process personal information on our behalf, we seek to ensure that appropriate data protection and security arrangements are in place.
Data Retention and Disposal
We retain personal information only for as long as necessary for legitimate business purposes or to meet applicable legal obligations.
When information is no longer required, we aim to delete or anonymise it securely.
Your Privacy Rights
For more information about how we collect, use, store and protect personal information, please refer to our Privacy Policy.
5. Website Security and Maintenance
At Max Saver, we recognise the importance of maintaining a secure and reliable online shopping environment.
Our website operates using WordPress and WooCommerce. We aim to follow appropriate website security and maintenance practices to protect our customers and business.
Software Updates
We aim to keep WordPress, WooCommerce, website themes and plugins updated to help address known security vulnerabilities.
Website Access Controls
We take reasonable steps to restrict administrative access to authorised individuals and use appropriate account security measures.
Security Monitoring
Our website is hosted by Hostinger, which provides malware scanning as part of our hosting service.
The malware scanner checks website files for potential threats. Database contents are not included in these scans.
We also aim to monitor our website for suspicious activity, technical problems and potential security risks, taking appropriate action when issues are identified.
Website Backups
Our website is hosted by Hostinger, which provides daily automated website backups to support recovery in the event of technical problems, data loss or security incidents.
These backups help us restore website information and functionality when necessary. Certain files, including cache files and backup plugin archives, may be excluded from backups.
Third-Party Plugins and Services
We review the plugins and services used on our website and aim to obtain them from reputable sources.
Ongoing Improvements
We periodically review our website’s security arrangements and make improvements where reasonably necessary.
Security Limitations
Although we take reasonable precautions, no website, software platform or online service can be guaranteed to be completely free from security vulnerabilities.
6. Customer Account Security
At Max Saver, we encourage customers to take appropriate precautions to protect their online accounts and personal information.
Account Passwords
If you create a customer account on our website, we recommend that you:
Choose a strong, unique password.
Avoid using the same password across multiple websites.
Never share your password with anyone.
Change your password if you suspect it has been compromised.
Keeping Your Account Secure
Customers should take reasonable precautions when accessing their accounts, including:
Signing out when using a shared or public computer.
Keeping devices, browsers and operating systems updated.
Avoiding suspicious links or unexpected login requests.
Checking that they are visiting the official Max Saver website.
Protecting Your Login Details
Max Saver will never ask you to disclose your account password by email, telephone or text message.
Suspicious Account Activity
If you believe someone has accessed your account without permission, we recommend changing your password immediately and contacting us.
Contact Information
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
We will review reported account security concerns and take appropriate action where necessary.
Your Responsibility
Customers are responsible for taking reasonable steps to protect their login credentials and notifying us promptly if they suspect unauthorised account access.
Nothing in this section limits your statutory consumer rights or our responsibilities under applicable data protection law.
7. Fraud Prevention and Suspicious Activity
At Max Saver, we take reasonable steps to help protect our customers and business against fraudulent transactions, unauthorised activity and online security threats.
Order and Payment Verification
We may review orders and payment information where necessary to identify potentially fraudulent or unauthorised transactions.
In certain circumstances, we may contact customers to verify order details before dispatching goods.
Suspicious Transactions
Where we reasonably suspect fraudulent activity, we may temporarily delay an order while appropriate checks are carried out.
We may also cancel transactions where permitted by law and our applicable terms and conditions.
Phishing and Fraudulent Communications
Fraudsters may attempt to impersonate legitimate businesses through emails, text messages, telephone calls or fraudulent websites.
To help protect yourself:
Only shop through our official website: https://maxsaver.co.uk.
Do not disclose passwords or payment security codes.
Avoid clicking suspicious links in unexpected messages.
Contact us directly if you are unsure whether a communication is genuine.
Reporting Suspicious Activity
If you receive a suspicious message claiming to be from Max Saver or believe your account has been compromised, please contact us.
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
We will investigate reported concerns and take appropriate action where reasonably possible.
Cooperation With Authorities
Where necessary and legally permitted, we may share relevant information with payment providers, fraud prevention services or law enforcement authorities to investigate suspected fraudulent activity.
Any processing or disclosure of personal information will be carried out in accordance with applicable data protection law.
8. Reporting Security Concerns
At Max Saver, we take reports of potential security issues seriously and encourage customers and website visitors to notify us if they identify suspicious activity or security concerns.
What You Can Report
Please contact us if you experience or become aware of:
Suspected unauthorised access to your customer account.
Suspicious emails or messages claiming to be from Max Saver.
Potentially fraudulent transactions or payment requests.
Unexpected changes to your account or order information.
Possible website security vulnerabilities.
Suspected exposure or misuse of personal information.
How to Report a Security Concern
You can contact us using the following details:
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
Website: https://maxsaver.co.uk
When reporting an issue, please provide a description of the concern and any relevant information that may help us investigate.
Please do not send passwords, full payment card details or other highly sensitive information by email.
How We Handle Security Reports
When we receive a security report, we aim to:
Review the information provided.
Investigate the reported concern where appropriate.
Take reasonable steps to address identified security risks.
Contact affected customers where necessary.
Notify relevant authorities where required by law.
Responsible Disclosure
If you believe you have discovered a security vulnerability on our website, please report it to us privately.
Do not attempt to access other customers’ information, disrupt our services or exploit a suspected vulnerability.
We appreciate responsible reporting that helps us maintain a safer shopping environment.
9. Data Breaches and Incident Response
At Max Saver, we recognise the importance of responding promptly and appropriately to security incidents involving personal information.
Identifying Security Incidents
A security incident may involve:
Unauthorised access to customer information.
Accidental loss or disclosure of personal data.
Compromised customer accounts.
Malware or other malicious website activity.
Unauthorised alteration or destruction of information.
Investigating Incidents
If we become aware of a suspected personal data breach, we aim to:
Investigate the nature and extent of the incident.
Take reasonable steps to contain the breach.
Assess the potential risks to affected individuals.
Implement appropriate measures to reduce the likelihood of further incidents.
Document the incident and our response where required.
Reporting to the Information Commissioner’s Office (ICO)
Where a personal data breach is likely to result in a risk to individuals’ rights and freedoms, we will notify the ICO without undue delay and, where feasible, within 72 hours of becoming aware of the breach, as required by UK GDPR.
Notifying Affected Customers
Where a personal data breach is likely to result in a high risk to individuals’ rights and freedoms, we will notify affected individuals without undue delay, unless an applicable legal exception applies.
Working With Service Providers
Where an incident involves a third-party service provider, we will seek to work with that provider to investigate the issue and take appropriate action.
Contacting Max Saver
If you believe your personal information has been compromised through our website, please contact us promptly.
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
We take reports of potential personal data breaches seriously and will respond in accordance with our legal obligations.
10. Third-Party Services and Security
At Max Saver, we use trusted third-party services to support our online store, process payments, manage customer communications and improve website functionality.
Payment Processing — PayPal
We use PayPal to facilitate online payments. PayPal maintains its own security procedures for processing payment information and protecting transactions.
Email Communications — Brevo
We use Brevo to manage newsletter subscriptions and marketing communications. Customer information shared with Brevo is handled in accordance with applicable data protection requirements.
Website Analytics — Google Analytics
We use Google Analytics to help understand website traffic and visitor activity, subject to the appropriate cookie consent requirements.
Cookie Management — CookieYes
We use CookieYes to manage cookie preferences and help visitors control optional tracking technologies.
Online Store — WooCommerce
Our website uses WooCommerce to manage products, shopping baskets, customer orders and checkout functionality.
Delivery Services
We may share necessary delivery information with our courier partners to fulfil customer orders.
Third-Party Security Responsibilities
Each service provider is responsible for the security of the systems and services it operates.
We aim to select reputable providers and review our use of third-party services where appropriate.
Important Information
Although we take reasonable precautions when using third-party services, we cannot guarantee that external systems will always be free from security risks.
For further information about how third parties process personal information, please refer to our Privacy Policy and the relevant provider’s privacy notice.
11. Changes to This Security Policy
Max Saver may update this Security Policy from time to time to reflect changes in our website, business operations, security practices or applicable legal requirements.
Policy Updates
We may revise this Security Policy to reflect:
Changes to our website security measures.
Updates to our payment processing arrangements.
Changes to the third-party services we use.
New or updated data protection and security requirements.
Improvements to our security procedures.
Notification of Changes
When we update this Security Policy, we will publish the revised version on this page and update the date shown below.
Where changes materially affect customers’ rights or the handling of their personal information, we will provide additional information where required by law.
Reviewing This Policy
We encourage customers and website visitors to review this Security Policy periodically to remain informed about our approach to website security.
Last Updated: 12 October 2026
12. Contact Us
If you have any questions about this Security Policy, concerns about the security of our website, or wish to report suspicious activity, please contact us using the details below.
Business Name: Max Saver
Business Owner: R Malik (Sole Trader, Trading as Max Saver)
Postal Address:
Arkwright Street
Tyersal
Bradford
BD4 8JL
United Kingdom
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
Mobile: 07386 135 968
Website: https://maxsaver.co.uk
Reporting Security Issues
If you believe your customer account or personal information has been compromised, please contact us as soon as possible.
When reporting a security concern, please provide a brief description of the issue and any relevant details that may help us investigate.
For your protection, please do not send passwords, full payment card numbers or payment security codes by email.
We aim to review security-related enquiries promptly and take appropriate action where necessary.
Data Protection Concerns
If your enquiry relates to the handling of personal information, please refer to our Privacy Policy.
You may also contact the Information Commissioner’s Office (ICO) regarding concerns about the processing of your personal information.
ICO Website: https://ico.org.uk
