Privacy Policy
1. Who We Are
Max Saver is a UK-based online retailer specialising in tissue products, toilet rolls, kitchen towels, wipes and household essentials.
Our website is https://maxsaver.co.uk.
Max Saver is operated by R Malik, a sole trader based at:
Arkwright Street
Tyersal
Bradford
BD4 8JL
United Kingdom
Email: info@maxsaver.co.uk
For the purposes of UK data protection law, R Malik, trading as Max Saver, is the data controller responsible for personal information collected through this website.
2. Personal Information We Collect
When you visit or shop at Max Saver, we may collect the following personal information:
Information you provide directly:
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Full name
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Billing and delivery addresses
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Email address
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Telephone number
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Order details and purchase history
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Account registration details
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Information submitted through our contact forms
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Newsletter subscription preferences
Payment information:
Payments are processed securely through PayPal and supported payment services. We do not store your full payment card details on our website.
Information collected automatically:
When you browse our website, we may collect:
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IP address
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Browser type and device information
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Pages visited and website interactions
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Cookie preferences
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Website usage information through Google Analytics, where consent has been given
We collect only the information reasonably necessary to operate our website, process orders, provide customer support and improve our services.
3. How We Use Your Personal Information
At Max Saver, we use your personal information to operate our website, fulfil customer orders and provide our services.
Under UK data protection law, we must have a lawful basis for processing your personal information.
Processing Orders and Deliveries — Contractual Necessity
We use your name, contact details, billing address, delivery address and order information to:
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Process and fulfil purchases.
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Arrange deliveries through our courier partners.
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Send order confirmations and delivery updates.
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Manage returns, refunds and customer enquiries.
Payments — Contractual Necessity
We share the information necessary to process payments with PayPal, our payment service provider.
Customer Service — Contractual Necessity or Legitimate Interests
We use information submitted through our contact forms, emails and telephone enquiries to respond to questions, resolve complaints and provide customer support.
Legal and Accounting Obligations — Legal Obligation
We retain certain transaction and financial records to comply with applicable UK tax, accounting and other legal requirements.
Website Security — Legitimate Interests
We process limited technical information where necessary to protect our website, prevent fraud, investigate suspicious activity and maintain the security of our services.
Website Analytics — Consent
With your permission, we use Google Analytics to understand website traffic, visitor behaviour and how customers interact with our website.
Non-essential analytics cookies should only be activated after you provide consent through our CookieYes consent banner.
Email Newsletters — Consent
If you subscribe to our newsletter, we use Brevo to send you marketing emails, including product updates, promotions and special offers.
You can unsubscribe at any time using the link provided in our marketing emails or by contacting info@maxsaver.co.uk.
We do not sell your personal information to third parties.
4. Who We Share Your Information With
At Max Saver, we respect your privacy and only share personal information with trusted third parties when necessary to operate our business, fulfil orders or comply with legal obligations.
Payment Providers
We share the information necessary to process payments, refunds and payment-related enquiries with PayPal. PayPal processes personal information in accordance with its own privacy notice.
Delivery and Courier Companies
To deliver your orders, we may share your name, delivery address, telephone number and email address with our delivery partners, including:
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Royal Mail
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DPD
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DHL
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Evri
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Parcelforce
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Palletways
We only provide the information reasonably necessary to arrange and manage deliveries.
Email Marketing — Brevo
If you subscribe to our newsletter, we share the relevant contact information with Brevo, our email marketing provider, to manage subscriptions and send marketing communications.
Website Analytics — Google Analytics
Where you have consented, Google Analytics may collect information about your use of our website to help us understand visitor activity and improve our services.
Website and Technical Service Providers
We may share limited personal information with providers supporting our website hosting, WooCommerce store, website security and technical operations, where necessary to deliver their services.
Legal and Regulatory Authorities
We may disclose personal information where required by law, including to HM Revenue & Customs, courts, regulators or law enforcement authorities.
Protecting Your Information
We do not sell your personal information.
Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
5. How Long We Keep Your Personal Information
At Max Saver, we only keep personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and regulatory requirements.
Orders and Financial Records
We generally retain order details, invoices and relevant financial records for six years after the end of the relevant financial year, where required for UK tax and accounting purposes.
Customer Accounts
If you create an account on our website, we retain your account information while your account remains active. You may request account deletion at any time, subject to information we must retain for legal or legitimate business reasons.
Customer Enquiries
Information submitted through our contact forms or customer support channels is retained for as long as reasonably necessary to respond to your enquiry, resolve disputes and maintain appropriate business records.
Email Marketing
If you subscribe to our newsletter, we retain your email address and subscription preferences until you unsubscribe or we no longer need the information for marketing purposes.
Analytics and Cookies
Information collected through Google Analytics and cookies is retained according to the settings and retention periods applicable to those services. You can manage your cookie preferences through our website’s cookie consent controls.
Deletion of Personal Information
When personal information is no longer required, we will securely delete or anonymise it, unless continued retention is necessary to comply with legal obligations or establish, exercise or defend legal claims.
6. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have certain rights regarding your personal information.
Depending on the circumstances, these include:
Right to Be Informed
You have the right to know how and why we collect, use and share your personal information.
Right of Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information in certain circumstances. We may need to retain some information to comply with legal obligations.
Right to Restrict Processing
You can ask us to restrict how we use your personal information in certain circumstances.
Right to Data Portability
Where applicable, you can request your personal information in a structured, commonly used and machine-readable format.
Right to Object
You can object to certain processing activities, including processing based on legitimate interests. You have an absolute right to object to the use of your personal information for direct marketing.
Right to Withdraw Consent
Where we rely on your consent, including for optional analytics cookies or email marketing, you can withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Automated Decision-Making
You have rights relating to certain decisions made solely through automated processing that produce legal or similarly significant effects.
How to Exercise Your Rights
To make a data protection request, please contact:
Max Saver
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
We will normally respond within one calendar month of receiving your request. This period may be extended where permitted by law.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can investigate your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Website: https://ico.org.uk
7. Cookies and Tracking Technologies
Max Saver uses cookies and similar technologies to operate our website, provide shopping functionality and understand how visitors use our services.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember information such as shopping basket contents, preferences and browsing activity.
Essential Cookies
These cookies are necessary for our website to function correctly. They support features including:
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Shopping baskets and checkout functionality
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Customer account sessions
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Website security
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Remembering cookie consent preferences
Essential cookies do not require your consent where they are strictly necessary to provide a service you have requested.
Analytics Cookies
With your consent, we use Google Analytics to understand how visitors interact with our website.
This may include information about pages visited, browsing activity, device types and website performance.
Analytics cookies are optional and should only be activated after you provide consent.
Marketing Cookies
If we introduce optional advertising or marketing tracking cookies, we will provide information about them and request consent where required before activating them.
Managing Your Cookie Preferences
We use CookieYes to manage cookie consent.
You can accept or reject optional cookies using our cookie consent banner. You can also change your preferences through our website’s cookie settings, where available.
You may also manage or delete cookies through your browser settings. Disabling certain essential cookies may affect website functionality.
Further Information
For more information about the specific cookies used on our website, their purposes and their retention periods, please refer to our Cookie Policy.
8. How We Protect Your Personal Information
At Max Saver, we take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse, alteration or disclosure.
Secure Website Connections
Our website uses HTTPS encryption to help protect information transmitted between your browser and our website.
Secure Payment Processing
Payments are processed through PayPal and supported payment services. Max Saver does not store customers’ full payment card details on its website.
Access Controls
We aim to restrict access to personal information to authorised individuals and service providers who need it to perform their duties.
Website Security and Maintenance
We take reasonable steps to maintain the security of our WordPress and WooCommerce website, including keeping software updated and managing access permissions.
Third-Party Service Providers
Where third-party providers process personal information on our behalf, we seek to use providers with appropriate security and data protection arrangements.
Data Breaches
If a personal data breach occurs, we will investigate it and take appropriate action, including notifying the Information Commissioner’s Office and affected individuals where required by law.
Important Information
Although we take reasonable precautions to protect personal information, no method of transmitting or storing information online can be guaranteed to be completely secure.
If you have concerns about the security of your personal information, please contact us at info@maxsaver.co.uk.
9. International Data Transfers
Max Saver is based in the United Kingdom. However, some of the third-party services we use may process or store personal information outside the UK.
These services may include:
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PayPal — Payment processing and transaction management.
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Brevo — Email newsletter subscriptions and marketing communications.
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Google Analytics — Website traffic analysis and performance monitoring.
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Website hosting and technical service providers — Where services involve international processing or support.
How We Protect International Transfers
Where personal information is transferred outside the UK, we take reasonable steps to ensure that appropriate safeguards are in place, as required by UK data protection law.
Depending on the destination and circumstances, these safeguards may include:
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Transfers to countries recognised by the UK as providing adequate data protection.
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The UK International Data Transfer Agreement (IDTA) or the UK Addendum to approved contractual clauses.
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Other transfer mechanisms permitted under UK data protection law.
We aim to ensure that personal information remains appropriately protected when processed internationally.
Further Information
If you would like more information about international transfers of your personal information and the safeguards that apply, please contact us at info@maxsaver.co.uk.
10. Children’s Privacy
Max Saver is an online retailer selling household essentials. Our website and services are intended for general consumers and are not specifically directed at children.
We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian consent where required by law.
If we become aware that we have collected personal information from a child in circumstances that do not comply with applicable data protection law, we will take appropriate steps to delete that information or otherwise address the issue.
Parents and Guardians
If you believe that a child has provided personal information to Max Saver without appropriate permission, please contact us at:
Email: info@maxsaver.co.uk
We will investigate your concerns and take appropriate action.
11. Changes to This Privacy Policy
Max Saver may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, legal requirements or the way we process personal information.
When changes are made, we will publish the updated Privacy Policy on this page and revise the Last Updated date.
We encourage customers and website visitors to review this Privacy Policy periodically to stay informed about how we collect, use and protect personal information.
Where changes materially affect how we process your personal information, we will provide additional notice or request consent where required by law.
Last Updated: 11 October 2026
12. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact us using the details below.
Business Name: Max Saver
Business Owner: R Malik (Sole Trader, Trading as Max Saver)
Postal Address:
Arkwright Street
Tyersal
Bradford
BD4 8JL
United Kingdom
Email: info@maxsaver.co.uk
Telephone: 01274 057 247
Mobile: 07386 135 968
Website: https://maxsaver.co.uk
We aim to respond to privacy-related enquiries as promptly as reasonably possible.
If you remain dissatisfied with how we handle your personal information, you have the right to raise a complaint with the Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk
